office365 - Unable to refresh data for reports based on on-premise database (Gateway not working) -
i have created reports referencing on-premise sql server database via power bi gateway. have created refresh schedule these reports.
the reports refreshing correctly till recently, somehow reports not refreshing now. tried investigate issue, , first step verified , confirmed gateway still , running. when tried check refresh schedule of reports, found controls in "gateway connection" tab stuck , not responding. happening existing reports, tried creating new report , still showing same. doesn't proceed after waiting half hour.
please see screenshot.
could please assist possible?
his issue makes product of no use honestly. unable refresh (manual scheduled) report @ all.!!!
i have posted on community.microsoft.com, waiting response since 1 week.
thanks
nirman
you can try re-installing gateway, there may changes in power bi azure need latest power bi gateway installed. make sure uninstall upgrade may not work, in case had re-install after uninstalling it.
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