Excel VBA "Microsoft Windows Common Controls 6.0 (SP6)" Location Changes -

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i have excel workbook used generate quotations customers. there main page user inputs data, , there buttons generate various pdfs , send them customer. however, 1 user consistently getting error preventing generating , sending pdfs.

i beleive "microsoft windows common controls 6.0 (sp6)". it's installed on users' computers. on mine, location "c:\windows\syswow64\mscomctl.ocx" on others "c:\windows\system32\mscomctl.ocx"

the user experiencing issues on 32-bit machine, "mscomctl.ocx" file should in system32. have manually put in there, , pointed common controls reference in vba it. issue seems keep reverting looking in syswow64. since folder doesn't exist, can't find it, , can't produce pdfs.

i thought perhaps issue user running older version of office (2007) there users on 2013 , 2016. thought perhaps mixture of 64-bit , 32-bit users. user gets sent workbook other users (as quotation process goes further, gets passed around relevant users.) however, there user on 32-bit , office 2007, , experiences no issues.


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