analytics - Presence Insights SDK not working correctly -


i working on presence insights sdk , have issue analytics. take phone , go zone have configured in presence insights website. zone says there 1 visitor. after that, go outside little bit , return previous zone. zone says there 1 visitor. doesn't increase.

but when go other zone , return previous zone, previous zone says there 2 visitors. don't know if sdk still beta version. doesn't seem work correctly. when zone increase visitor if phone enters zone?

it looks exit condition not met. exit events triggered when:

  1. the device detected beacon or sensor, @ different zone.
  2. the device not detected period greater device timeout.

for case device travels zone zone, exit event fired after detecting device in new zone.

for case device moves outside, exit event fired after device not detected beacon/sensor time period greater device timeout.

device timeout can configured @ settings -> general -> application settings. default value 900000 ms (15 mins).

it looks during test device didn't stay outside of beacon or sensor range long enough, exit event never triggered. when returned beacon or sensor range, pi interpreted same visit.


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